Question 1

What is Limp Secure VPN and why do I need it?

Accepted Answer

Limp Secure VPN is an app that creates a secure connection between your device and the internet. It encrypts your traffic, hides your IP address and helps you stay private on public Wi-Fi and while travelling.

Question 2

Which devices does Limp Secure VPN support?

Accepted Answer

Limp Secure VPN is available for iPhone / iPad (iOS 14+) and Android devices (Android 8+). A single account can be used on up to 10 devices simultaneously.

Question 3

Does a VPN slow down my internet?

Accepted Answer

Modern VPN protocols and the wide bandwidth of our infrastructure minimize speed loss. In most scenarios — video, work, calls — you will not notice a difference.

Question 4

Do I need a VPN on public Wi-Fi?

Accepted Answer

Yes. Public networks in cafes, hotels and airports often do not encrypt traffic. A VPN protects your passwords, messages and banking data from interception.

Question 5

Is anonymity preserved?

Accepted Answer

Limp Secure VPN does not keep logs of your activity, visited sites or connections. To network operators and your ISP, your traffic looks like a single encrypted stream.

Question 6

How do I install the app on iPhone?

Accepted Answer

On iPhone the app is distributed through Apple TestFlight. Tap 'Download for iOS' — the TestFlight page with installation instructions will open.

Question 7

How do I install the app on Android?

Accepted Answer

Tap 'Download for Android' — the latest Limp Secure VPN APK file will be downloaded to your device. Allow install from unknown sources in settings.

Question 8

Is there a free trial?

Accepted Answer

Yes, after installing the app you get access to basic features. To unlock all servers and maximum speed, start a Premium subscription — it can be cancelled at any time.

Question 9

How do I cancel my subscription?

Accepted Answer

The subscription is cancelled in your app store settings or in the personal account on the website. After cancellation, access is kept until the end of the paid period.

Question 10

How do I delete my account?

Accepted Answer

To delete your account, visit /delete_account — the step-by-step instructions are there. If anything is unclear, please contact support.

Question 11

Which VPN protocol is used and how secure is it?

Accepted Answer

Limp Secure VPN uses next-generation encryption protocols that provide high speed and reliable traffic protection. Your data is encrypted on the device, so your provider and the network owner see only a single encrypted stream with no content.

Question 12

Can I use one account on several devices?

Accepted Answer

Yes. One Limp Secure VPN account works on up to 10 devices at the same time — iPhone, iPad and Android devices for the whole family. There is no extra charge per device.

Question 13

Why is a paid VPN better than a free one?

Accepted Answer

A paid VPN does not monetise your data, does not throttle speed or traffic and runs fast, uncongested servers. Limp Secure VPN offers unlimited traffic, a no-logs policy and support — for a predictable price.

Question 14

How much does the subscription cost and in which currency?

Accepted Answer

Plans are available for 1, 3, 6 and 12 months; the longer the period, the lower the monthly price. You can cancel your subscription at any time.

Question 15

Does the VPN slow down speed and gaming ping?

Accepted Answer

Modern protocols and wide channels keep speed loss to a minimum. For gaming, pick the geographically nearest server to lower ping. In most scenarios the effect on speed is unnoticeable.

Question 16

What should I do if the app won't connect?

Accepted Answer

Try switching servers, reconnecting or restarting the app. If the problem persists, contact support at support@limpvpn.com and we'll help with the setup.

Limp Secure VPN at a glance

Frequently asked questions

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